Hire charges, deposits & payment terms.

You must pay the hire charges shown in the hire contract, these charges will refer to the dates shown.

You must pay all charges, balance and all other charges you owe when we request payment.

We only accept cash and debit/credit card payments. A booking deposit is required when arranging a hire date, this will be deducted from the total hire charge. The balance must be paid in cash on delivery or cleared funds into the account the day before delivery.

Free delivery and collection is only valid within a 20 mile radius of our unit in Ilkley LS290EQ. Any and all mileage outside of this will be charged at 50p per mile.

Hire Periods

The full hire period is the dates shown on the hire contract.

The first and last day of the hire period will include delivery and collection.

At the end of the full hire period, we will collect the goods.

You may request an extension prior to the collection date and If the equipment is not booked out and is available, we will extend the hire period.

We will submit a further payment request to an agreed amount to cover the hire extension.

Hire extension charges must be paid by debit/credit card payment on the same day we submit the payment request.

Goods that have not been extended and not made available for collection will be placed back on hire at a daily rate until we can gain access for collection.

You must pay us any extra charges incurred if we are not able to gain access for collection.  

The contract comes into effect when you pay the initial booking deposit and thereby agreed to keep to these conditions of the contract and we have accepted your order.

Your responsibility when hiring goods.

By agreeing to these terms and conditions you are confirming that the narrowest point of entry is 30 inches wide x 80 inches high .

You may be required to assist us in the delivery & collection at your location.

You must provide clear instructions on the required location of the hot tub, and take all reasonable steps to ensure the safety of yourselves and us during delivery and collection.

We accept no responsibility for any damage or injuries caused.

The hirer will supply the electricity and water for the equipment in the hire period.

You must make sure you have a suitable supply of electricity and it must be reasonably close to where the equipment will be placed.

The hirer will be responsible for filling the hot tub and turning it on after instructions are given on how to use the hot tub. Hot Tub Hire Yorkshire will not be responsible for filling the hot tub.

We require a flat level base to sit the hot tub on, this can be slabs, concrete, blocks, decking, grass area or any firm hard standing. 

You become responsible for the goods when you receive the hired equipment – please take extra care to stop any sharp objects from being around or in the hot tub and prevent people from jumping in or on the hot tub.

You will be supplied with sufficient chemicals for the duration of the hire period, do not use or add any other chemicals to the water other than the chemicals supplied by Hot Tub Hire Yorkshire LLP.

Do not add bubble bath, foam bath or washing up liquid of any description. Failing to comply with these instructions may cause damage to the skin or body.

The hirer will add chemicals required to maintain the water quality in the hot tub and understand the risks involved in not maintaining the water as per the manufacturer’s instructions.

You must not sell or in any way give up control of the goods.

The hirer will not allow anyone under the influence of alcohol or drugs to use the equipment.

The hirer will not attempt to move the equipment from the location that the owner has placed it.

The hirer will not tamper or adjust any aspect of the equipment merchandise or electrics.

You will be responsible for any injury, loss or damage caused by the goods being misused while they are hired to you.

Electrical Goods

You must not replace any of the plugs and sockets supplied with the equipment. 

If the goods break down or are not working properly, you must report this to us immediately. You must not use the goods or repair them unless we have agreed otherwise.

You must tell us immediately if the goods are involved in an accident resulting in damage to the goods or other property, or injury to any person(s).

Safety instructions when hiring goods

You must make sure that everyone using the goods is properly instructed on how to use them safely and correctly and that they have all the instructions we have supplied. You must make sure the goods are not misused.

You must ensure everyone using the goods are in a sound, healthy and fit state or have the permission from  their doctor where appropriate. Users must not be under the influence of drugs or alcohol. Supervision should be provided where appropriate.

Limits of our liability

All the times and dates we quote for delivering or collecting the goods are approximate. We will not be liable for any delays caused by circumstances beyond our reasonable control.

If the goods break down or stop working, we will determine the problem as soon as possible, after you have reported it to us, and then try to repair or replace them as soon as possible.

If you hire the goods for use in business, we will not be liable for any indirect loss or any loss of business or profits, savings you expect to make, wages, fees or expenses caused by the goods or any part of them breaking down or stopping working properly.

Lost, stolen, damaged or unclean hired goods.

You are responsible for looking after the goods and returning them to us in good working order as they were received.

You must pay to us the cost of replacing any goods, which are lost, stolen or damaged beyond economic repair.

Our right to access

We may access any land or premises for delivery and collection or if we need to inspect, test, repair, service, replace or repossess the goods.

We may do this at reasonable times and after giving reasonable notice.

Other terms

If any term in this contract cannot be enforced or agreed on then the hire of Hot Tub Hire Yorkshire LLP equipment will not be supplied.